Soft landings
Soft Landings will recognise and overcome problems beyond building handoverSoft Landings means designers and constructors staying involved with buildings beyond practical completion. This will assist the client during the first months of operation and beyond, to help fine-tune and de-bug the systems, and ensure the occupiers understand how to control and best use their buildings.
Soft Landings documentation extends the duties of the team during handover and the first three years of occupation, following:
Step 1: Inception and briefing
More time for constructive dialogue between the designer, constructor and client.
Step 2: Pre-handover
Enables operators to spend more time on understanding interfaces and systems before occupation.
Step 3: Professional aftercare
Continuing involvement by the client, design and building team benefiting from lessons learned and occupant satisfaction surveys.
Step 4: Feedback
Completing the virtuous circle for future projects, to close the loop between design expectation and reality.
The Soft Landings project is led by BSRIA with the Usable Buildings Trust (UBT). A licensed Scope of Services Document Set, designed to sit alongside most existing procurement processes, will be produced for use by clients and construction teams. Training and certification schemes will follow.
